FIRE MONITORING CENTRE

WORKING TOGETHER FOR SAFER BUILDINGS

As trusted service partners in fire safety systems, we value the important work you do across New Zealand. This portal is designed specifically for fire service agents connected to our monitoring platform. Whether you're requesting a new connection, a system shutdown, updating existing details, submitting a false alarm report or registering as a new agent — everything you need is right here.

Fire Agent LoginFire Agent Login
Fire Safety Systems

FIRE AGENT FORMS

Download and complete the necessary forms below. Once completed, please send them to: fire-link@alarmnz.com

NEW CONNECTION

Connect a new system to our monitoring services.

Download Form

UPDATE/CHANGE

Notify us of any changes to contact details, equipment, or site info.

Download Form

SHUTDOWN NOTICE

Schedule or report a temporary fire system shutdown.

Download Form

FALSE ALARM REPORT

Report a false alarm activation.

Download Form

REQUEST WEB ACCESS

Request access to our Fire-link Web Portal.

Download Form

NEW AGENT REGISTRATION

New to Fire-Link? Complete your registration here.

Download Form

After downloading and completing the relevant form(s), please email them to: fire-link@alarmnz.com

If you have any questions or need assistance, contact the Fire-Link team at 09 3063521.

CONTACT FIRE-LINK HELPDESK

Contact us below and we'll be in touch soon.

Need Help Now?

Call us on 09 306 3521 during business hours (8am – 5pm).

After hours, please leave a message and we’ll respond as soon as possible.

Email: fire-link@alarmnz.com

Fire-link Phone: 09 3063521

Monitoring Phone: 09 3030303

Visit Our Main Website

Here

Install Fire-Link App

Android Instructions

  1. Tap the "Install" button below
  2. Confirm the installation when prompted
  3. Open the app from your home screen

iPhone/iPad Instructions

  1. Tap the Share button
  2. Select "Add to Home Screen"
  3. Tap "Add" in the top right corner