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^{Emergency 24/7}

A alarm monitoring service that provides immediate notification to the customer and/or their security guard of all alarm activations as they occur. Best suited for domestic and small business clients who need constant surveillance of their properties. Encourage your neighbours to join a local ALARMNZ emergency 24-7 group and receive a discount.

A fantastic range of monitoring services with great benefits and competitive rates for all customers

A check at the end of the business day to make sure the alarm system is turned on or armed correctly by a pre-determined time and that no zones or areas are disconnected from the security system. This is a essential business alarm monitoring service that not only provides early notification to the customer and/or a security patrol company of all alarm activations and errors but also ensures the premises are fully secure after closure.

^Challenge

A more sophisticated service when an owner needs staff to enter the business premises after hours, but requires extra identification of individuals collected and logged each time late access occurs. Our monitoring station operators log such entries and if necessary question staff to obtain the reason for late access while validating positive ID. This entry could be legitimate or under duress and a challenge can be used to assist staff in trouble.

A video-link to a customer's CCTV system or single camera allowing remote control of camera selection and viewing of video images. Customers can take a snap-shot of events direct from the site and store them on their desktop computer

^Video-Link

^Mobile-Link

For high-risk business customers who need a un-interruptible alarm transmission link between their site and the ALARMNZ monitoring centre. Other services such as Fire-Link and Video-Link normally require this type of secure line supervision and bandwidth.

Mobile/Landline alarms and/or video images can be automatically routed through our 24-hour monitoring station and passed to a customer's mobile phone. Designed for customers to have early notification of alarm events at their property, allowing clients an option to respond to their own security system first

 

^Secure-Link

This is a preventative maintenance service, linking the customer's alarm system to the monitoring station Helpdesk. Early notification of system troubles will provide a more effective fault response system and allow smoke/security alarm monitoring even when you are on holiday.

Maintenance Service

Workplace Security

Real-Time Event History

Alarm Switching Service

Medical & Ambulance Service

Fire Service

Duress & Police Alarms

High Security Communications

Direct To Your Mobile

Web Based Video

After Hour Access

Checking Business Alarm Closures

For business customers who have traditionally been targeted by criminals and need monitored duress alarms. This service routes reliable alarm signals directly to the N.Z. Police Service and/or designated call out representatives.

^{Police Call}

A medical or emergency alarm transmission can be sent directly to the N.Z. Ambulance Service, family members, health professionals and/or other call-out representatives should a health situation immediate require attention.

Most Common Options..........

Automatic fire-alarm monitoring service that provides notification to the New Zealand Fire Service and/or the customer's designated call-out representatives of all critical fire activations instantly they occur.

This service allows ALARMNZ to monitor other automated and communication equipment via our switching centre, notifying customers as events occur. These types of activities often include refrigeration, manufacturing, process control and industrial automation systems.

Customers can view in real-time their alarm monitoring history and printout reports via our internet web site. A useful information management tool with up to 12 months alarm event history online.

^Fire-Link

^Medic-Link

^Automation

^Internet

^{0800 Speakout}

^Service-Link

 

A web-based service for staff who wish to post anonymous feedback about unsafe activities of other employees within the workplace. Arrange independent investigation of allegations promoting health and safety within their business environment.

ALARM New Zealand Monitoring Service Benefits    <Top>

No Term Contracts..........	The customer signs no term contract, as our agreement with the customer is performance based so we work hard to provide the very best service. ALARMNZ is confident it is the best monitoring service provider in New Zealand and backs this up by letting clients have the choice to cancel without penalty. Our Terms of Trade can be viewed on our website under Helpdesk / Administration /Terms of Trade.
Free Web Lookup..........	While the system is monitored clients can view in real time their monitoring history, plus print reports by going on line from anywhere in NZ or the world. Its easy to check if the kids are home, the cleaner has been, what time the store opened or Guard arrived and much more. A real information management tool with up to 12 months history. As well most user panels user guides are on line for ease of client use.
Transparency of Service.......	All customers can have access via the internet portal to their monitoring history and therefore can verify our service. ALARMNZ stands and falls on the integrity of our service.
0800 24 FREEPHONE.......	Clients from anywhere in NZ have toll free calling to our 24 hour service helpdesk by phoning 0800 24HOURS.
Quality Control...............	Target Zero Fault & Error Tolerance. ALARMNZ has a dedicated resource each business day that reviews a report investigating the reasons why a customers alarm system fails to communicate, false alarms, transmits unknown codes, user errors, etc. We work with both the customer and alarm service provider to eliminate problems proactively to reduce a customer’s frustration and call out Guard costs. As a part of this effort where possible, every panel connected to ALARMNZ is uploaded to verify programming.
NZSA...............................	ALARMNZ is a member of the New Zealand Security Association that sets standards of compliance and codes of conduct.
FPA................................	ALARMNZ is a member of the New Zealand Fire Protection Association that sets standards of compliance and codes of conduct.
Licensing.......................	ALARMNZ complies with regulatory laws under the Private Investigators & Security Guards Act 1974, holding a company license SGC 3619 that is renewed annually through the Justice Department and Police vetting.
Price Increases……….....	ALARMNZ normally undertakes to give clients 3 months notice in advance should it wish to increase the rates to ensure there is no issue with rate gouging. ( pricing reviews happen every 36 months and are based around the CPI)
No Part Month.................	ALARMNZ only bills in full months so if clients are connected during the month they receive the remainder free.
Insurance Discounts…....	ALARMNZ monitoring may qualify the user for further discounts and you should check with your insurance broker.

ALARM New Zealand Monitoring Service Rates <Top>

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^Lockdown