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Below is a summary of important milestones in the development of our company:
| ALARMNZ releases new version of ALARM web explorer 2008 |
| After the release 13 years ago (1995) of the world's very first web based Alarm explorer web tool, the development team at ALARMNZ have finally upgraded the web based technology to ALARMSWITCH explorer. That's right you heard it correctly 12 years !! the previous OASYS version was so successful the company did not receive any complaints so there was not immediate reason to upgrade. ALARMSWITCH web explorer includes integrated Video, Fire, Security, Virtual Earth, Image loader an all the management tools you would expect. (plus more) |
| ALARMNZ monitoring station Graded B2 and Accredited AFASP |
| After major alterations to the monitoring station building and the installation of larger backup battery power systems as fully expected that the company attained a Grade B2 rating based on the Australian standard AS2201:2004. With a Grade B2 certificate issued Alarm New Zealand applied and became an accredited automatic fire alarm service provider (AFASP) with the New Zealand Fire Service. visit NZ Fire Service web site for more details. |
| A Broadband Fire Alarm Monitoring service (Fire-Link) is announced in mid 2006 |
| After nearly 5 years of Fire Alarm monitoring via the 111 service Alarm New Zealand is now able to process fire alarms automatically direct to the N.Z. Fire service. Unlike the AFA service offered by competitors the ALARMNZ Fire-Link service is a native IP based system that can be easily bundled with other services like HVAC security, video and building services systems. Fire Alarm service agents are know invited to register as an service agent and receive the full benefits of a closer association with ALARMNZ |
| A world 1st multi-technology Video monitoring FTP service (Video-Link) is launched in early 2006 |
| After over 3 years of research Alarm New Zealand has implemented the first stage of it's web based Video-Link service. Customers are able to login and download stored images and link "LIVE" to selected cameras assigned to their account. This is a world 1st because ALARMNZ has allowed the ability to connect various exotic IP camera technologies and equipment brands to a integrated Alarm monitoring switch. CCTV service agents are know invited to register as an video service agent and test the various CCTV equipment they supply. |
| NZFS contracts ALARMNZ to pre-test the new (STMHS) for Automatic Fire Alarms in late 2005 |
| For nearly two years ALARM NEW ZEALAND has been working with the NEW ZEALAND FIRE SERVICE (NZFS) implementing a new Fire Alarm communication standard for New Zealand. Alarm New Zealand has been contracted by the NZFS to participate in acceptance testing of the new Signal Transport System and Message Handling System (STSMHS). Our company is proud to say that this work is almost done and the STSMHS will be operational on schedule and will be the access point for an automatic Fire-Link service due early 2007 |
| ALARMNZ expands its IP Alarm monitoring service to include direct M2M monitoring in mid 2005 |
| Since ALARM NEW ZEALAND began offering Alarm monitoring services the company has been only been able to offer limited or proprietary IP based Alarm monitoring access devices. Dubbed SECURE-LINK "fast" the company now has installed dedicated dual IP Alarm concentrators able to receive signals from any ETHERNET/USB/UART embedded device over any broadband service available. ALARMNZ would like to thank its testing partners Vodafone NZ, M2M Australia, Telecom NZ and Pertronic Industries NZ whose assistance together ensured the successful deployment of this ground breaking technology |
| An auto Alarm monitoring TXT messaging service (Mobile-Link) is brought online in early 2005 |
| After lengthy delays ALARM NEW ZEALAND finally released its automatic to Alarm TXT/Email service called Mobile-Link. The company has had for some time the ability to automatically forward Alarm messages via SMS, FAX and email however marketing for SMS was held up due to the impact of the PXT service which ALARMNZ now believes in the future will be superseded by other services such as Email. |
| The ALARMNZ Alarm Service "Partner" program is announced in late 2004 |
| Due to the increased level of inquiries from established Alarm service and installation companies who recognise ALARMNZ as a fully independent monitoring agency the company has set up dealership program with benefits that either meet or exceed those of our competitors. This program introduces for the first time "pre-paid" alarms, free monitoring and other innovative ideas that will increase the business of the dedicated Alarm companies who choose to join this program. |
| An online customer staff reporting system service (0800SPEAKOUT) is unveiled in mid 2004 |
| After an approach from one of our service partners ALARMNZ set up a 0800SPEAKOUT line and web site that encourages the staff or associates of ALARMNZ customers to use this service as a method to gain feedback both anonymously or openly to improve safety and security of their site. The online form has been improved and information gained is investigated by a independent consultant not immediate superiors at the client company. |
| A Pre-programmed Alarm product introduced to the alarm installer market in early 2004 |
| ALARM NEW ZEALAND markets the first pre-programmed high quality Home or Business Security system the the electrical installation business. We have a fantastic new range of electronic security systems sold under the "ALARM BRAND" which can be configured to the needs of most properties without alteration. Alarm New Zealand distributes a full range of accessories which are available from electrical wholesalers throughout New Zealand. To assist customers to efficiently connect these systems to our monitoring station our 24 hour Help desk provides a free technical support service to installers nationwide. Each system includes 3-12 months of free monitoring depending on the configuration selected |
| NZFS contracts ALARMNZ to define the next generation Automatic Fire Alarm System Protocol in 2003 |
| The New Zealand Fire Service (NZFS) after viewing demonstrations of the ALARM New Zealand Secure-Link and recognising the unique Alarm monitoring engineering skills of the ALARMNZ team contracted the company the consult on the new Automatic Fire Alarm Service Provider Computer Interface Standard (AFASPCIS) This project involved input from various industry groups and involved over 12 months of research. |
| New Zealand's first IP based Alarm monitoring service launched (Secure-Link) in early 2002 |
| Many commercial customers have recently experienced burglary attacks where phone lines have been cut preventing signals reaching the alarm monitoring station. To meet this threat Alarm New Zealand has developed a Alarm monitoring service called Secure-Link. This service will come in two options "standard" and eventually "fast", where in both cases a communications circuit is established between the customers alarm which immediately informs the monitoring centre if the phone line has been cut. Secure-link "standard" has normal bandwidth, data throughput and is suited for regular security alarm backup functions as often requested by insurers. In the future Secure-link "fast" will have greater bandwidth via a direct ETHERNET/USB connection allowing larger volumes of data transfer suitable for those customers who want to centrally audit security information from access control and/or video surveillance equipment. |
| Email Alarm monitoring system unveiled for New Zealand (Automation) industry in late 2001 |
| This new service allows ALARMNZ to monitor other automated and communication equipment via our switching centre, notifying customers as events occur. Types of automation connections already undertaken by Alarm New Zealand include scientific instrumentation, machinery, chillers, LPG, power supplies, hatcheries, nurseries, aquariums, BMS, electric fence systems, network routers, servers, mobile phones, PLC's, printers, gates, ventilation and countless other applications. Most corporate and/or commercial customers have additional on site Alarm monitoring requirements apart from the standard security system activities. Alarm New Zealand provides assistance to the customer on the interconnection of this equipment such that Alarms can be integrated into the existing call-out system based on customised response plans developed in conjunction with our customer service team. |
| The ALARMNZ Alarm monitoring services launched early 2001 |
| ALARM NEW ZEALAND finally delivers a high quality ALARM monitoring service after a lengthy wait. The company alarm switching facility is the most modern and up to date in the country and is already regarded as the "Future Model of Alarm Monitoring Services". The company has one of the most robust alarm monitoring centres in the country due to nearly 20 years of know how and industry expertise. Our philosophy and construction methodology is simple, we "mono block" which is a term used by the electronic industry to describe a network topology that incorporates a type of redundancy that is "online" and continuously operating rather than relying on offline unproven backup equipment. |
| ALARMNZ announces Alarm Monitoring System in 2000 |
| ALARM NEW ZEALAND states that it can best serve its customers by providing own Alarm monitoring service and advises customers that a company owned monitoring station is under construction and will be operational later in the year. Because of prior commercial legal commitments by the ALARMNZ directors they are not able to enter the Alarm monitoring business until 2001 so therefore apologise to customers that the service can not be launched earlier. |
| A National Alarm Service "Network" is established in 1999 |
| ALARM NEW ZEALAND alters its professional alarm services right across New Zealand encouraging customers to use their own local alarm service provider. The "Alarm Service Network" provides an effective integrated security alarm service nationwide for those customers security managers who need a single point of contact within ALARM NEW ZEALAND. The Alarm service network means those independent Alarm companies for the first time can work together for the client's benefit while maintaining their own brand. |
| Alarm servicing business operational in 1998 |
Following the purchase of a customer list from a previous local Alarm company, ALARMNZ established its installation and servicing operation, concentrating on the educational and commercial business sectors. Our customer relationship strategy is about forming the closest possible partnership with them in security protection. Encouraging close communications helps to establish accurately a client's needs and ensure the provision of satisfactory solutions, which are then maintained to the highest standards. |
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For further information regarding the types of products or services discussed within this page contact our Sales Department |
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