To assist our customers and those Alarm Service Network operators working with our monitoring centre, ALARM NEW ZEALAND provides a web based portal which allows those customers or organizations, to view/search low security information over the internet covering recent activity of their ALARM systems.

Before users can log-in to the ALARMSWITCH you must be allocated a log-in name and password from the monitoring help desk click here. or register as a new contact online.

The log-in name should be your email address and password be at least 6 characters in length (32 maximum) and either be alpha, numeric or both (recommended for password) a good example would be

Log-in Name: “billbloggs@xtra.co.nz”

Password: “porche911”

Hint: Choose either upper or lower case as a mixture can sometimes be confusing.

Log-in as: “Contact” (default)    Note: Alter to "Service Co" if you represent a ALARM Service Agent.

Once you have a successfully logged-in you can simply select from the list the name of the customers site or area you wish to browse. Most users search the log history during the previous week, however particular time periods within the last 12 months can be selected. ( log data older then 12 months is available on special request.) Whilst you normally cannot alter any information, you can view staff callout lists, check user names, review schedules, lookup service companies and view reports. Please note all customer codes are not held on the ALARMSWITCH so are not available via this web portal.