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ACCREDITATIONS and MEMBERSHIP
HISTORY
QUALITY GOAL
ALARMNZ has a number of government and
industry accreditations and industry association memberships which include;
100% locally owned by seasoned industry professionals, ALARM NEW ZEALAND "AL
ARMNZ" was established in 1997. Known for our service excellence and technical
superiority AL
ARMNZ has set the standard for Alarm monitoring services in New
Zealand ever since. Our company engineers pioneered web access in
1995, Email-based Alarm monitoring 2000, IP-based Alarm monitoring 2002,
IP-based Video monitoring 2004 and IP-based Fire monitoring 2005.
NZFPA ( Corporate Member )
WINZ ( Medical Alarms – Accredited
Approved Supplier )
NZSA ( Monitoring Centre Graded B2
& Corporate Member )
NZFS ( Fire Alarm monitoring -
Accredited AFASP )
Service, at the highest possible standard for all
clients. We wish to develop the closest possible partnership in security
protection with all our clients, encouraging close communications to
accurately establish needs and ensure the provision of satisfactory
solutions, which are then maintained to the highest standards.
A major goal of Alarm New Zealand is to remain the
"Quality Leader". This is achieved by a dedication to the precepts of ISO
9000 and total quality management systems (TQM). The technical performance
we have achieved in recent years has attracted a significant number of large
corporate clients who now enjoy the benefits of our technical standards and
support.
TECHNICAL STANDARDS
As an industry leader, Alarm New Zealand prides
itself on high levels of performance which we believe are setting the
standards upon which other N.Z. alarm monitoring companies are judged. This
is directly attributable to the company policies of using only the most
technologically advanced, proven quality equipment, and the continued
training of staff to very high standard.
CUSTOMER SERVICE
Alarm New Zealand provides a prompt, efficient
daily repair service via the
ALARM SERVICE NETWORK
and has a division solely employed in support for the maintenance and
servicing of over 10,000 alarm systems. Our monitoring support staff will
respond to any request for assistance and has fully trained staff on call 24
hours per day, 7 days a week to meet our customer requirements.
LEGAL
The Private Investigators and Security Guards Act
1974, requires the company, and the technical sales staff to be licensed.
All responsible staff members of Alarm New Zealand, irrespective of
position, are licensed, and the company holds a license (No. SG 3169), for
all aspects of Security work. Alarm New Zealand holds public liability
insurance for 3 million dollars.
PERSONNEL
FINANCIAL
Alarm New Zealand has a highly qualified technical
team and many staff with over 25 years experience in the Fire , Security,
CCTV and Medical Alarm systems. As a leader in the ALARM monitoring industry Alarm New
Zealand is fortunate to have key personnel that are regarded as some of the
most capable individuals in the business. Our company has minimal staff
turnover and detailed personal references are available on request.
Alarm New Zealand turns over approximately 3
million dollars of security sales in New Zealand each year. Over 2.5 Billion
dollars worth of our clients assets are currently protected by Alarm New
Zealand monitored Systems. Our chartered accountant is Ian Papworth &
Associates. Alarm New Zealand banks with ASB Auckland.
·
For
further information regarding the types of helpdesk services available from our
company contact our
Sales Department
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